The following articles and chapters were written by Alan Richter, Ph.D., founder and president of QED Consulting.

“Building a Culture of Inclusion: The Case of UNAIDS”, by Alan Richter, in Diversity at Work: The Practice of Inclusion, edited by Ferdman, B and B. Deane, SIOP, Jossey-Bass, 2014.

"Creating an Adaptable Workforce by Engaging with all Employees" By A. L. Richter. [download word document]

Global Standards Boost Diversity at Alaska Air, by V. Robert Hayles, Julie O’Mara and Alan Richter, Diversity Executive, Nov/Dec 2011

By Alan Richter

Note: Part of this article appeared in Cultural Diversity at Work Online, January 2001 at www.diversitycentral.com

Finally – after much delay -- our book has been published, is now available, and can be ordered online at: http://www.hartpub.co.uk

Diversity and value are both deep philosophical terms whose interrelationship has been explored by many thinkers, though most have focused on the value of diversity. In this paper I will explore the diversity of value and tie it back to the value of diversity with the goal of shedding greater light on a framework for diversity work for the 21st century. But first we need to define terms.

By Alan Richter

Defining ethical business conduct often depends on whom you talk to. Setting business standards based on core values helps employees play by the same rules.

At a recent conference on global business ethics, a distinguished panel of ethics experts grappled with the question: "Which is more ethical-treating people as if they were all the same or all different?" No one presumed to know the right answers to that question in every situation, and that’s the crux of the problem with global business ethics.

Ethics has never been easy to define because it deals with intangibles like values and beliefs. But ethical standards provide us with an ability to resolve global ethical dilemmas. Without standards, we restrict our ability to do business effectively in a borderless work. And, paradoxically, our search for a universal code of ethics intensifies just as we become increasingly aware of cultural differences.

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