Global Diversity Online

The more connected the world becomes the more urgent the need to manage diversity effectively and build an inclusive culture. Global Diversity Online provides a sound understanding of the importance of diversity and inclusion and the impact it has on teamwork, motivation, productivity, quality improvement, etc. The self-paced online course has a self-assessment component, and covers the meaning of diversity, culture and inclusion, the business case for diversity, and the connection to leadership, values and business success. It is based upon QED Consulting’s successful face-to-face global diversity workshops that have been delivered worldwide.

This online course takes approximately 3 hours to take, and has 82 screens.

To access the course please go to:

Course Outline:

Taking the Global Diversity Survey (GDS) Self-Assessment opens the course.

Lesson 1: Understanding the meaning of diversity

  • Topic 1: Why care about diversity?
  • Topic 2: Definition of diversity (and culture): visible and invisible
  • Topic 3. Frameworks: approaches to differences – worldviews, head/heart/hands

Lesson 2: Gaining insight into the business case for global diversity and intercultural effectiveness

  • Topic 1: Perspective and the Why: fairness, productivity, morale, creativity, etc.
  • Topic 2: Select diversity research (gender; ethnicity; global experience; functional differences)
  • Topic 3: Case Study: the Mandela Factor

Lesson 3: Building sensitivity, openness and fairness across diversity and cultures

  • Topic 1: Reincarnation Exercise - Personal identity and how successes and failures are impacted by diversity categories
  • Topic 2: Reincarnation Debrief
  • Topic 3: Fairness and Justice – the connection between diversity and fairness or justice

Lesson 4: Exploring culture and values

  • Topic 1: Iceberg model of culture; global values; analysis of cultural differences in terms of operating systems, and prioritization of values
  • Topic 2: Dimensions of Culture explained

Lesson 5: Implications for the workplace

  • Topic 1: Implications of the Dimensions and the Bennett Model for developing intercultural sensitivity
  • Topic 2: Tips for Adaptation; case studies

Lesson 6: Action Planning (using the GDS)

  • Topic 1: Explaining the Survey
  • Topic 2: Applying the Survey – personal action plan; applying the meaning of one’s scores to develop an on-going action plan

The course is hosted by SwissVBS:

SwissVBS Profile

Since 2001, Swiss Virtual Business School (SwissVBS) has developed an international reputation as the leading provider of media-rich online management education. Executives from some of the world's most prestigious organizations, including Deutsche Bank, Holcim, Allianz, Credit Suisse, and the World Economic Forum have chosen our online programs for their managers and employees.

We provide a wide range of products and services that stem from our eLearning competencies and management expertise. Our primary offerings include an extensive suite of online management courses which covers the entire spectrum of core business subjects, technology management services, integrated consulting, and customized eLearning courses developed directly from a client’s internal training materials.

Our philosophy and approach to eLearning is captured in our dependable content production system. The integration of three key spheres of concern—pedagogy, creative media and technology—is central to our consistent achievement of groundbreaking eLearning programs.

Our two offices are located in St.Gallen, Switzerland and Toronto, Canada. The locations of these offices were carefully chosen to provide our client-base in both North America and Europe with the best and most accessible service.

The Board of Directors of SwissVBS consists of professors of the University of St.Gallen, Switzerland and business leaders in the field of online education.


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