Consulting Team

QED draws from a team of over 100 independent associates that offer a wide range of expertise and globally tested skills,

QED FOUNDER & PRESIDENT

Alan Richter

alan richterAlan Richter is the founder and president of QED Consulting, a 28-year- old company based in New York. He has consulted to corporations and organizations for many years in multiple capacities, primarily in the areas of leadership, values, culture and change. He has provided strategic consulting and facilitation and program delivery for varied organizations globally, and has been involved in innovative instructional product development. He is a recognized pioneer in the diversity and ethics fields.Dr. Richter is the creator of The Global Diversity Game -- an award winning training tool, and co-creator of the Global Diversity Survey -- a self-assessment tool which measures how we deal with difference, the Global Gender Intelligence Assessment – a new gender intelligence self-assessment, Global Leadership Survey – a leadership style self-assessment tool, The Global Diversity & Inclusion Benchmarks and The Global Ethics & Integrity Benchmarks -- which help organizations measure their Diversity and Ethics initiatives, respectively, against global best practices. He also co-produced Global Words for Global Leaders -- an inspirational leadership video, and co-authored Lost in Cyberspace -- a team-decision based tool that explores the nature of global virtual teams.He has worked closely with many organizations including: American Express, Avon, BellSouth, BP, CERN, Chubb, Delphi, EY, Federal Reserve Board, Gartner, GE, GSK, Home Depot, the International Criminal Court, Investec, Kohler, KPMG, MetLife, NASA, Nokia, Pfizer, PricewaterhouseCoopers, Prudential, RBS, Sasol, Saudi Aramco, Sony, UBS, UC Berkeley, Unilever, the United Nations, UNDP, UNICEF, WFP, Wharton, and WHO. He has worked in Africa, Asia and Europe, in addition to the Americas, and has extensive global experience.Dr. Richter has also been a presenter at many conferences such as the American College of Insurance, theArthur Page Society, the ASJA, ASTD, the Conference Board, Diversity Best Practices, Forum onWorkplace Inclusion, GlobalForum (Bangkok), Integral Leadership Summit (London), the International Institute for Research, the Human Resource Planning Society, NASAGA and ISAGA (North American/International Simulation and Gaming Association), SHRM, Arabian SHRM, SIETAR, and the World Diversity Leadership Symposium (at the UN). He serves on the Board of the South African American Chamber of Commerce (SACCA) and Kean University’s Global MBA Program, and is a member of the National Science Foundation’s Social Task group on Sustainability Standards.Prior to founding QED he consulted extensively in on-line services, taught philosophy, psychology, and interdisciplinary courses at the Open University in Britain, and worked as a lexicographer and technical writer. He is the author of several books and articles. His articles have covered aspects of business ethics, diversity and globalization and he has written chapters in books on ethics and culture in medicine. He is the co-editor of a recent book on global values seen through the context of comparative jurisprudence.Dr. Richter has an M.A. and a B.A.B.Sc. from the University of Cape Town, and a Ph.D. in Philosophy from Birkbeck College, London University.

ASSOCIATE BIOS

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LEADERSHIP

Susan Doering

With a background of cultural studies, an MA in Modern Languages from Oxford University and a Ph.D. in Comparative Literature and Cultural Studies from the University of Vienna, I was Assistant Professor and tutor at the University of Vienna for 15 years. I have since acquired additional qualifications (BFI and WIFI Vienna) in training and coaching in order to use my teaching skills and passion for personal excellence outside academia.

As a trainer and coach my special focus is on intercultural communications, gender awareness, ethics and organizational change. My clients have recently included: an international commercial law firm based in Vienna, focusing on intercultural communication skills; an orchestra and a classical music ensemble with many engagements all over the world, focusing on interpersonal and team-building skills including integrity, the IAEA, for whom I developed a gender sensitivity for managers programme, an energy consortium with member companies working internationally, and UNIDO.

In March 2007 I became one of a team of 6 accredited ethics trainers for the UN in Geneva, where I facilitate business ethics trainings. This programme is now extending to UN Vienna, where I am co-training new trainers and will facilitate the workshops for the coming year.

I hold group coaching sessions for diplomatic staff at embassies, focusing on stress management and personal development for performance. I also run a group coaching programme for women in management entitled “Smart Woman” to develop personal excellence in performance. My individual coaching clients have included male and female executives from top and middle management in the energy, automotive, banking and print media industries and clients in politics and education. My goal in coaching is to support the client to find his/her own personal path to performance excellence, always appreciating that each person and each situation is different. My method is eclectic, drawing from TCI, NLP and a systemic approach, with the goal of helping each client find his/her best way of being in the world and, ultimately, to make their contribution to the world.

I am presently Adjunct Professor of Webster University Vienna, teaching a Cultural Studies course to international business students.

Honorary work: I am currently President of the Cosmopolitan Club of Vienna, an International Women’s Association which focuses on cultural relations, planning and organizing a programme of 25-30 events per year. I head a committee of 9 women from 7 different countries.

I speak fluent English and German, excellent French and some Italian.

Joan Dubinsky

Joan Dubinsky offers over 30 years of professional experience in business ethics, compliance, and corporate social responsibility. She is a leader in the global business ethics movement, having served as the chief ethicist for several leading international organizations and corporations, including the United Nations, the International Monetary Fund, BAE Systems, Inc., and the American Red Cross. Ms. Dubinsky helps organizations maintain an ethical organizational culture amidst the diversity and complexity of their operations. Ms. Dubinsky’s portfolio includes ethical leadership, program effectiveness, provision of confidential advice, retaliation protection and prevention, whistleblowing, asset and interest disclosure systems, and ethical risk assessment.

Public and private sector organizations have retained Ms. Dubinsky to implement values- and rules-based initiatives, conduct program assessments, measure the effectiveness of compliance systems, conduct sensitive internal investigations, develop executive level interventions, and design high-impact training programs.

Ms. Dubinsky enjoys academic affiliations with the University of Illinois, Notre Dame University, and Brandeis University. She is a sought after lecturer, presenter, and management consultant.

She is a Kallman Executive Fellow with the Center for Business Ethics, Bentley University, Waltham, Massachusetts and a Founding Member on the Advisory Board of the National Center of Ethics and Social Responsibility, St. Thomas Aquinas College, Sparkill, New York. She serves on the Board of Directors of Globethics.net Foundation, a Swiss charity.

With Alan Richter, PhD., Ms. Dubinsky co-authored Global Ethics and Integrity Benchmarks (2008 and 2015 editions). She was a contributing author to the ECOA’s Ethics and Compliance Handbook, documenting best practices in the field of corporate compliance. Ms. Dubinsky led the Conference Board’s Research Working Group on Working at the Intersection of Human Resources, Ethics & Compliance. Her work in ethics training was prominently featured in Ethics Matters: How to Implement Values-Driven Management, by Dawn-Marie Driscoll and W. Michael Hoffman (2000). Her work on investigations was highlighted in Blackwell’s Companion to Business Ethics, ed. by Robert Fredericks (1999). A Phi Beta Kappa, Ms. Dubinsky received her Juris Doctorate from the University of Texas at Austin and her undergraduate degree in Religious Philosophy from the Residential College, University of Michigan.

Antony G. Hacking, M.A.

16 years as an Organizational Consultant, Trainer, Mediator, Coach, and Project Manager

Coordinated and delivered consulting interventions and training programs in 20 countries on themes of collaboration, team-building, client orientation, leadership, team effectiveness, negotiation skills, conflict management, leveraging global diversity, executive decision making, supervisory skills, ethics, and transformative mediation for more than fifteen thousand managers and staff.

Clients: United Nations Secretariat, UNICEF, UNFPA, WFP, UN Women, UN Department of Peacekeeping Operations (Cote D’Voire, Iraq, Israel, Italy, Kuwait, Lebanon, Syria, and Uganda), Columbia University, City of New York, Synergos, Shire Pharmaceuticals, AstraZeneca, Pfizer, The Medicines Company, JP Morgan,

M.A. Social-Organizational Psychology, Columbia (2002)

Ph.D. Graduate Student, Columbia University (Expected, 2016)

Publications include Conflict Resolution Quarterly, New York Mediator, Human Brain Mapping, Journal of Neurophysiology, and Experimental Brain Research.

Antony G. Hacking is based in New York City. He has over sixteen years of experience working with global organizations throughout North America, Africa, the Middle East, Central Asia, and Europe. He has designed and facilitated strategy and team building retreats for nonprofit and for-profit organizations. He has also designed and led training programmes on decision-making, negotiation skills, conflict management, supervisory skills, client orientation, and team effectiveness. His clients include UNICEF, UNFPA, UN Women, the United Nations Secretariat, New York City Nexus Leadership, Columbia University (Business School, Teachers College, Executive Coaching Program, Center for International Conflict Resolution), the City of New York, the Federal Reserve Bank, J.P. Morgan, New York City Police Department, Con Edison, Synergos, Shire Pharmaceuticals, Pfizer Inc., AstraZeneca, Bio-Rad Laboratories, Shire, The Medicines Company, and Bellevue Hospital.

Certifications

  • Mediation Certification, State of New York (2000)
  • NBI™ Social Intelligence Assessments Certification, WholeBrain Creativity (2005)

Robert Hayles

V. Robert Hayles Ph.D assists people and organizations in becoming more effective. He speaks, writes, and consults with a strong foundation in pluralism and diversity. He was also the 1996 Chair of the Board of Directors, American Society for Training and Development. Robert has served more than 75 clients in the private, public and civic sectors. They include; Urban League, World Bank, Internal Revenue Service, Government of Colombia (S.A.), City of Austin, Alberta Community Development, Stanford University, Hewlett Packard, Monsanto, Allstate, Ford, Levi Strauss, Amoco, U. S. West, and Ameritech.

Robert was formerly the Vice President, Human Resources and Diversity with Pillsbury, a Grand Metropolitan Company. His line human resource responsibilities included the Tax, Treasury and Technology organizations. He also was responsible for leading diversity work worldwide for Grand Metropolitan's food businesses (e g., Pillsbury, Green Gland Häägen–Dazs, GrandMet Foods Europe). Prior to the above position Robert was the Director, Human Resources for the Pillsbury Technology Center. Before Joining Pillsbury/GrandMet he was the Manager, Valuing Differences, for Digital Equipment Corporation in Sales, Services, Marketing and International. He led strategies in all of the above diversity roles to leverage diversity for productivity/profitability by working across all differences.

Other previous positions Include: Associate Professor of Engineering Administration at George Washington University; Director, Research and Human Resources at the Office of Naval Research; and Research Scientist at Battelle's Human Affairs Research Center. Robert was the first behavioral scientist to manage the U.S. Department of Navy Technology Base with an annual budget of more than one billion dollars.

Robert has an undergraduate degree in the behavioral and physical sciences, a doctorate in psychology and postgraduate education in business. He brings a unique blend of technical, teaching and consulting expertise to address the challenges of an increasingly diverse workforce.

He is co-author of "The Diversity Directive: Why Some Initiatives Fail and What to Do About It," Irwin Professional Publishers, 1996.

Guila Clara Kessous

For over 10 years, Guila Clara has accompanied board members, senior executives and managers in their leadership responsibilities and has assisted them in the development of effective and innovative management strategies. She is called upon regularly by international agencies such as UNESCO or the UN to intervene in the context of various intercultural projects.

Guila Clara holds an Executive MBA from ESSEC Business School, a PhD from Boston University, and a Post-Doc from Harvard University. She has built on this academic background by acquiring extensive professional experience in the fields of leadership and coaching. She has created a tailor-made approach targeting established and emerging leaders to ensure their optimal performance in a rapidly evolving global environment.

A recognized actor and producer in the performing arts, Guila Clara has a particular interest in developing public speaking and performance skills in others. Guila Clara regularly intervenes in the context of various team projects in order to increase group performance and optimize individual and collective potential.

She holds a certification in coaching development and facilitation tools by Harvard University. She has combined her experience in fields such as positive psychology (Tal Ben Shahar), Leadership and Negotiation (William L. Ury) and Executive Communication Skills (Marjorie North). She is currently experimenting with the concept of « management creativity » from Augusto Boal’s theories and has a specialization in CSR and Ethics in the business world (including her studies in ethics pursued under the direction of Nobel Peace Prize winner Elie Wiesel).

Guila Clara is an active member of the Harvard University affiliated Institute of coaching. She was recently awarded the title of Officer from the Order of Arts and Literature by the French Minister of Culture.

Miriam Kragness

Miriam Kragness has been consulting with and training leaders for over 20 years, as a manager with Ernst and Young LLC and as president of her own company, ROI Consultants, Inc. She has worked with a broad range of clients in the U.S. and Europe, including Honeywell, Control Data, Shell Oil, Commercial Credit Co., First Bank System, the Mayo Clinic, and major hospitals, universities, and government centers. She has worked with consultants in Japan, Korea, Thailand, Australia, Germany, Denmark, Norway, Sweden, Estonia, Italy, Mexico, and Argentina to adapt U.S. training tools to the language and culture of each country. She takes pleasure in acknowledging the number of small businesses, nonprofits, and professional associations with which she has also worked.

In 1993 she published the Dimensions of Leadership Profile, which broke new ground in representing leadership as a process, not a set of traits. Supported by scientific research, this contribution is widely cited today in classrooms, lectures, publications, and on the Internet, along with her research on creative teamwork, interactive listening, and adult learning styles. More recent work has focused on strengthening the role and responsibilities of followers and in explaining leadership effectiveness across multicultural boundaries.

Dr. Kragness has presented frequently at conferences in the U.S. and abroad on subjects as diverse, for example, as the benefits and risks of corporate downsizing (Offshore Northern Seas Conference - Norway), the distinction between leadership and management (MLP - Stockholm), leading change (ASTD - San Diego), and the contribution of outcome research to human resource development (Discover - Denmark). She has also spent time in the classroom teaching industrial and organizational psychology.

Dr. Kragness has an M.A. in counseling and a PhD in industrial and organizational psychology from the University of Minnesota, U.S. Her undergraduate work is in English literature and sociology.

Loretta Raider

Loretta Raider is principal of The Raider Consulting Group. She works with organizations to develop and implement effective strategies focused on their goals and preferred future. In 25 years of experience, Loretta has provided a wide-range of expertise to all levels within an organization, in both the public and private sector. She has earned both a national and international reputation with clients of varied size and scope, ranging from financial services, pharmaceuticals and technology to academia, government and non-profit agencies. Her mission is to support growth, in individuals, teams and entire organizations.

Working as her clients' partner, she designs and delivers customized programs in leadership development, executive coaching, team building, competency development and assessment, and conflict resolution. She is also uniquely qualified to work with large groups in long term strategic planning and organizational change, including future search, appreciative inquiry and open space conferences.

Loretta's international activities include experience with United Nations staff in Africa, Asia, Europe and the US on collaborative negotiations skills and intensive work supporting AstraZeneca executives in a state-of-the-art global leadership programs. She brings a special knowledge of group dynamics and organizational behavior to her work that enables transformative change within multicultural environments.

As consultant and trainer, she has served NASA, Novartis, GlaxoSmithKline, Pfizer, CIGNA, University of Pennsylvania, UGI AmeriGas, Astro Apparel Inc., Prudential, Time Inc., Quest Diagnostics, and Advanta.

Prior to becoming an external consultant Loretta spent ten years as an internal organization development consultant in a financial services firm and a university.

Loretta has a M.Ed. in Group Process and Organization Behavior from Temple University. She is also an instructor for the International Center for Cooperation and Conflict Resolution at Teachers College, Columbia University. She has served as Chair of the Philadelphia Organization Development Network and is a founding partner of Future Search Network.

Bill Shea

William D. Shea (Bill) Shea is the Director, Executive Programs, at Northeastern University’s Graduate School of Business Administration. Before that, Bill held positions as the Senior Strategic Relationship Manager for Harvard Business Publishing (HBP);.Global Accounts Manager at HBP and Director, Executive Education Relations, for Harvard University’s Graduate School of Business Administration. Prior to joining Harvard, Bill worked at the Harbridge House division of Coopers & Lybrand LLP as a senior consultant responsible for the development, marketing and presentation of leadership and executive development programs. Bill also spent over seven years with the Center for Creative Leadership (CCL), where he established and served as Managing Director of CCL’s first European branch office in Brussels, Belgium. Bill continues to serve as a coaching/feedback consultant for the CCL Leadership Development Programs offered at the Niagara Institute in Canada, where he consults with both English and French-speaking executives.

Earlier in his career, Bill had appointments in university admissions and financial aid both at the Harvard Business School and at the Babcock Graduate School of Management at Wake Forest University. Bill holds a BA degree from Hunter College (City University of New York); an MA degree from the University of North Carolina at Chapel Hill; and an MBA degree from Harvard Business School. He is a long-standing member of the American Society for Training and Development (ASTD) and has served on ASTD’s national board of directors. He has served as a member of the board of directors of the Hunter College Alumni Association and was inducted into the Hunter College Alumni Hall of Fame in 1998. He has also served on the board of directors of “Play for Peace,” an international not-for-profit organization which brings together children from communities in conflict to promote understanding through experiential exercises and play.

Brent Snow

Brent Snow is an expert in the development and facilitation of high-end organizational simulations that focus on the challenges of managing and leading today’s fast-paced, knowledge intensive organizations. His work over the last seven years has been featured in Fortune and Fast Company and has been televised internationally in a series of broadcasts sponsored by the International Institute for Learning. Prior to this, he led the management development efforts at ITT/Goulds, a $4 billion leader in the fluid technologies industry, and he also spent several years at Outward Bound running multi-element leadership courses for high-potential managers and executives. Educationally, he has received fellowships and done undergraduate and graduate work at Syracuse University, the University of Maine and Harvard.

Snow is the North American Master Facilitator of the TANGO Simulation, which he has run over 100 times. His work with TANGO has taken him to over a dozen different countries on four continents and has addressed key issues for a wide array of clients*, most of whom are attempting to develop new perspectives and practices appropriate for today’s increasingly knowledge-based economy. Snow has also co-led a number of customized 3-4 day workshops with various experts, including Michael Beer (organizational alignment), Daniel Goleman (emotional intelligence) Gary Hamel (strategy and future thinking), John Kotter (leadership), Geoffrey Moore (innovation), C.K. Prahalad (strategy), and Dave Urlich (organizational competence). In each case, TANGO was used as a dynamic and interactive means to challenge assumptions, set context and open up specific inquiries important to future organizational capability.

Snow’s TANGO clients include Arthur Anderson, Boeing, Cerner Medical Systems, the CIA, Dun & Bradstreet, EDS, Fidelity Investments, Galileo International, The Gap, Hewlett Packard, Intel, Lucent Technologies, Microsoft, Mitel, Motorola, Newbridge Networks, Nortel, Norrell, Oracle, Perot Systems, Price Waterhouse, Principal Financial Group, Qualcomm, Sun Microsystems, United Technologies, and Young & Rubicam.

Jeremy Solomons

Jeremy Solomons is a UK-born independent consultant, speaker and writer who provides customized coaching, facilitation and training in Career Development, Conflict Resolution, Crosscultural Communication, Global Leadership, International Management, multicultural teambuilding and Strategic Planning to individuals and groups around the world from his base near Prescott, Arizona, USA.

His main regions of specialization are Western Europe and East Asia and his main countries of specialization are France, Germany, Hong Kong (and China), Israel, Italy, Switzerland, the UK and the USA where he has worked as a full-time Banker, Educator and Journalist in six multinational institutions: Citibank, JP Morgan, Lloyds Bank International, Reuters News Agency, United Press International and the World Bank.

Born in Manchester, England, he holds MA and BA Honors degrees in French from the University of Oxford. As well as mother-tongue English, he is fluent in French, German and Italian and proficient in Spanish.

He is currently working with Maya Hu-Chan to complete a year-long research project on Global Leadership for Andersen Consulting and Keilty, Goldsmith, which will be part of a new book on the Global Leader of the Future. He has also co-written a chapter in a new book on Executive Coaching and is co-authoring a book on Intercultural Career Development with noted interculturalist, Robert Kohls PhD.

COACHING

David Birch

General Experience and Background

David has worked as a people and organisation development consultant for over sixteen years, following an earlier teaching career in the UK and Far East. Until 2000, he was a Director at PricewaterhouseCoopers, 'matrix-managing' a multidisciplinary team responsible for the integration of HR development in the firm's global consulting practice. Since then he has divided his time between Ashridge Consulting and his freelance consulting practice.

David has worked at all levels and in most sectors, ranging from financial services to the motor industry. As a consultant, he specialises in strategy, leadership development and in helping teams unlock their strength and potential.

Specific Experience of Coaching

David has been coaching senior people for over ten years, with assignments in Europe, North America and Africa. His coaching is usually associated with wider organisational change or impending or recent career transitions. He has a pragmatic approach to coaching, sometimes 'shadowing' his clients at work so he can better understand their business context.

He sees coaching as a process of joint discovery, with the purpose of increasing his client's inherent capacity to learn and change. He does this by asking questions that stimulate his client's self-awareness, in terms of their contribution to the situation and the various options for the future. He then challenges them to take practical actions that bring about workable and continuous change.

David has particular expertise in 'virtual' team leadership, influencing strategies and conflict resolution. Current coaching clients include PwC, HFC Bank, QAS, The Audit Commission and the NHS.

Qualifications

In 2000 David completed an MSc in Organisational Consulting and holds British Psychological Society Level A and B certificates of competence in psychometric testing. He regularly uses the Myers-Briggs Type Indicator, OPQ, and FIRO-B instruments. He is a trained counsellor and is familiar with a wide range of 360o feedback instruments.

Approach to Coaching

"I like to create a safe place for my clients where we can focus on what really matters to them. I work from a position of support and respect – I know how tough leadership can be, especially when 'going against the grain'. I listen carefully and encourage my clients to take action on the basis of what they stand for and believe will work."

Gunnar Brückner

Gunnar Brückner is a Leader, Coach, Consultant, Strategist, Expert and Interim Manager who specializes in capacity building, organizational learning and staff development in a global, multicultural context. He assists companies to boost their learning culture, to optimize their learning processes and to support teams and individuals to bring out the best in them by selecting interventions as needed at varying levels, namely individual, group, organization.

Gunnar Brückner is the former Chief Learning Officer of the United Nations Development Programme (UNDP), where he successfully fostered the development of more than 5000 staff in over 135 countries. As a Line Manager he has selected and contracted corporate coaches, he has been coached, and of course he has coached others for many years himself. Over time, he has become a combination of Learning Strategist at the organizational level and hands-on Learning Coach or Trainer at group and individual level.

His clients include many UN Organizations like WFP, UNDGO, WHO, UNODC, ICC, UNDP, and UNSSC as well as other Development Organizations, such as GTZ, InWEnt, Global Fund, GAIN, SNV, and CARE USA.

Whether in the context of competency-based career development, career change, relocation, or simply striving for job effectiveness and high performance, Gunnar Brückner’s experience will help you finding solutions. As an Action-Learning Team Coach and Executive Coach for leaders worldwide, he is particularly known for being gender-aware and for being a motivating Learning Coach, helping clients identify their true problems and then, helping them to learn smarter and with the right resources in a blended learning approach in order to reach their goals more expediently. Throughout his professional career he has also designed and delivered management development, intercultural training and coaching programmes for corporate clients (Delphi Electronics, DHL, Scanditronix, Affinion International and Covance).

Gunnar Brückner is a relentless advocate for and creator of blended learning scenarios, including elearning and he specializes in unleashing the potential of informal, just-in-time, and on-demand learning opportunities worldwide. He is top class with combining synchronous and asynchronous online coaching. Using a proprietary collaboration software that he has been developing together with a small group of staff after leaving the UN, he usually offers the essential online support for the creation of a learning process/context as an add-on service to many of his clients or to communities of practice supported by him.

Gunnar Bruckner’s approach is shaped by more than 17 years practical experience in a multi-cultural and global context. His vita includes extended assignments in the Americas and Africa, in countries as diverse as Brazil, Colombia, El Salvador, USA, Angola and a few others. He is proficient in German, English, Spanish, Portuguese and conversant in French.

Cynthia Friedlander

Cynthia Leeds Friedlander is a career and communication coach, educator, lecturer, trainer, counselor, and group leader. She has maintained a private career counseling and executive coaching practice since 1979. She was a Vice President at The Strickland Group, from 1997 to 2000, providing career transition counseling, executive coaching, communication training, leadership development, team building and a wide variety of organizational consulting, speaking presentation and seminar delivery. She was affiliated with Right Management Consultants, as a Senior Professional Services Consultant from 1985 to 1997.

She has worked extensively with all levels of the workforce including managers and senior executives including CEO, Executive Director and President. Her consulting has included several law firms where she has worked with all levels from Managing Partner to support staff. She has provided services in diverse business environments including financial services, retail, manufacturing, technology, legal, entertainment, publishing, advertising, and marketing as well as various cultural, government, trade and educational organizations and associations.

She has been a Counseling Associate and is frequently a presenter for the Harvard Business School New York’s Career Assessment Seminars, has directed a similar program for Stanford Business School alumni and is a Career Advisor for Wharton alumni.

Her background includes extensive business experience in the fashion industry in both retail and wholesale manufacturing settings including Saks Fifth Avenue, Lord & Taylor, Charles of the Ritz Cosmetics, Van Raalte Lingerie and specialty boutiques in Virginia and North Carolina.

She holds a Masters Degree in Counseling from Hunter College and a Bachelors Degree from the University of North Carolina, has studied at the University of Grenoble, France and speaks French.

Sandra Hayes

Sandra Hayes, M.A., is an organizational development consultant who specializes in collaborative negotiation strategies and team building. Her experience includes designing, conducting and facilitating meetings and training workshops for a list of clients that includes the New York City Health and Hospital Corporation, United Nations, Unicef, Lucent Technologies, Citibank, Pace University, New York University Metro Center, the United Federation of Teachers, the New York City Board of Education, Peaceful Kids, Educators for Social Responsibility, InMotion Legal Services, the United Parents Association, the New York State Nurses Association, the Winslow New Jersey school district, and a collaborative of New York City community organizations.

Ms. Hayes studies Adult Learning and Leadership as a doctoral student at Teachers College, Columbia University, where she earned a Master of Arts degree in Organizational Psychology with a concentration in collaborative conflict negotiation. Through the International Center for Cooperation and Conflict Resolution (ICCCR) at Teachers College, Ms. Hayes is a collaborative conflict negotiation and mediation instructor.

Ms. Hayes has designed and is currently directing and facilitating a Leadership Development Program for nonprofit executives as a consultant to the National Executive Service Corps (NESC).

Her background in training and facilitation is enhanced by extensive experience in both the corporate and nonprofit arenas. For ten years, Ms. Hayes was a human resources professional for such companies as Westinghouse Broadcasting and Cable, American Health Partners (publishers of American Health, Psychology Today, Mother Earth News, and Smart magazines), and Reader's Digest. Moreover, Ms. Hayes spent seven years as a coordinator and director of educational and vocational programs for the US Department of Labor's Job Corps and for Prep for Prep (a program serving more than 2,000 talented and gifted youth). In these capacities, she conducted large individual and group sessions, which counseled program participants on their academic and professional options.

Ms. Hayes currently resides in Manhattan with her husband and children.

Robert Hayles

V. Robert Hayles Ph.D assists people and organizations in becoming more effective. He speaks, writes, and consults with a strong foundation in pluralism and diversity. He was also the 1996 Chair of the Board of Directors, American Society for Training and Development. Robert has served more than 75 clients in the private, public and civic sectors. They include; Urban League, World Bank, Internal Revenue Service, Government of Colombia (S.A.), City of Austin, Alberta Community Development, Stanford University, Hewlett Packard, Monsanto, Allstate, Ford, Levi Strauss, Amoco, U. S. West, and Ameritech.

Robert was formerly the Vice President, Human Resources and Diversity with Pillsbury, a Grand Metropolitan Company. His line human resource responsibilities included the Tax, Treasury and Technology organizations. He also was responsible for leading diversity work worldwide for Grand Metropolitan's food businesses (e g., Pillsbury, Green Gland Häägen–Dazs, GrandMet Foods Europe). Prior to the above position Robert was the Director, Human Resources for the Pillsbury Technology Center. Before Joining Pillsbury/GrandMet he was the Manager, Valuing Differences, for Digital Equipment Corporation in Sales, Services, Marketing and International. He led strategies in all of the above diversity roles to leverage diversity for productivity/profitability by working across all differences.

Other previous positions Include: Associate Professor of Engineering Administration at George Washington University; Director, Research and Human Resources at the Office of Naval Research; and Research Scientist at Battelle's Human Affairs Research Center. Robert was the first behavioral scientist to manage the U.S. Department of Navy Technology Base with an annual budget of more than one billion dollars.

Robert has an undergraduate degree in the behavioral and physical sciences, a doctorate in psychology and postgraduate education in business. He brings a unique blend of technical, teaching and consulting expertise to address the challenges of an increasingly diverse workforce.

He is co-author of "The Diversity Directive: Why Some Initiatives Fail and What to Do About It," Irwin Professional Publishers, 1996.

Maria Hutchinson

Maria is an experienced consultant specializing in management and leadership development and executive and career coaching.

Maria has specialized in Staff Development and Learning in international, inter-governmental organizations for over 20 years. She served as Staff Development officer with UNHCR, as Staff Development Coordinator and Head of the Staff Development Unit at IOM, and Chief, Staff Development and Learning Section at the United Nations Office at Geneva. From 2007 to 2013 Maria was Chief of the Learning, Leadership and Organizational Development Section at OHRM, United Nations Headquarters in New York where she was responsible for management and leadership development programmes across the UN Secretariat, including a programme which received the International Coach Federation Prism award for excellence in coaching.

From 20013 to 2015 Maria served as Deputy Director and Head of Programmes at the UN System Staff College (UNSSC), based in Turin. She was responsible for a wide range of crosscutting inter-agency learning programmes and events, including inter-agency retreats. She has managed, designed and delivered learning and development programmes in Europe, Africa, Asia, Latin America and the Caribbean. She has extensive experience in working in culturally diverse environments and in programme delivery for a wide range of staff, including senior executives (Directors, ASGs and USGs) across the UN System.

Maria’s current focus is on executive and career coaching; assisting clients to successfully identify and implement strategies for the change they want to achieve in their work, career and life. She is fully trained in the comprehensive Coach Training Institute (CTI) co-active coaching programme and is now completing certification with both CTI and the International Coach Federation. She is fully licensed in the use of the Firework/Career shifters career coaching methodology and tools, the William Bridges Transitions methodology and the Neethling Brain Instrument.

Maria holds a Masters Degree from the Teacher’s College of Columbia University in New York, and successfully completed all course work toward the Ed.D. in Human Resources Education at Boston University (ABD). Maria is a native English speaker and has an excellent working knowledge of French.

Guila Clara Kessous

For over 10 years, Guila Clara has accompanied board members, senior executives and managers in their leadership responsibilities and has assisted them in the development of effective and innovative management strategies. She is called upon regularly by international agencies such as UNESCO or the UN to intervene in the context of various intercultural projects.

Guila Clara holds an Executive MBA from ESSEC Business School, a PhD from Boston University, and a Post-Doc from Harvard University. She has built on this academic background by acquiring extensive professional experience in the fields of leadership and coaching. She has created a tailor-made approach targeting established and emerging leaders to ensure their optimal performance in a rapidly evolving global environment.

A recognized actor and producer in the performing arts, Guila Clara has a particular interest in developing public speaking and performance skills in others. Guila Clara regularly intervenes in the context of various team projects in order to increase group performance and optimize individual and collective potential.

She holds a certification in coaching development and facilitation tools by Harvard University. She has combined her experience in fields such as positive psychology (Tal Ben Shahar), Leadership and Negotiation (William L. Ury) and Executive Communication Skills (Marjorie North). She is currently experimenting with the concept of « management creativity » from Augusto Boal’s theories and has a specialization in CSR and Ethics in the business world (including her studies in ethics pursued under the direction of Nobel Peace Prize winner Elie Wiesel).

Guila Clara is an active member of the Harvard University affiliated Institute of coaching. She was recently awarded the title of Officer from the Order of Arts and Literature by the French Minister of Culture.

Kelli McLoud-Schingen

[To Come]

Jeremy Robinson

Jeremy Robinson, Executive Coach

Jeremy Robinson’s business career has been the result of the mix of disciplines of writing, psychotherapy and management consulting. He coaches C-level executives, Managing Directors, Senior VPs, VPs, Executive Directors and high potential employees in a wide range of industries including financial services, pharmaceuticals, advertising/media/publishing, consulting, high tech/internet/telecom and transportation. He has consulted with and coached entrepreneurial and family business owners.

Jeremy is often chosen to coach highly-valued, high IQ executives on their self-management, leadership and emotional intelligence skills. These assignments usually result in clients making specific behavioral change to improve leadership and managerial performance which drive business results. Jeremy also specializes in working with those organizations that have a commitment to diversity by coaching female, African American, Latino and gay/lesbian leaders.

Clients in the past three years include: Accenture, Morgan Stanley, Citigroup Asset Management, Marsh & McLennan, Universal American Financial (UAFC), GlaxoSmithKline (GSK), Pfizer, YAHOO!, MediaVest, Leo Burnett, Jose Cuervo International (JCI), JetBlue Airways, NASDAQ, TriOptima, ServiceMaster, Knight-Ridder, MasterCard, UNISYS, BMG Entertainment, KPMG, KPMG Office of General Counsel, Oddcast, ZMK Construction, Caramoor Center for Music and the Arts, American Foundation for the Blind, Atlantic Philanthropies, Barsan International (Turkey) and Youth, Inc.

Jeremy often speaks on the topic of leadership development, and coaching. He’s presented on the topic of diversity and professional development at the Minority Corporate Counsel Association Conference in NYC. He has spoken on the topic of Executive Coaching at the California Minority Counsel Association, American Psychological Association, NY State Psychological Association, Linkage Coaching and Mentoring, as well as presenting a live coaching demo at the International Coach Federation Conference. He co-facilitated the 3rd Annual Executive Coaching Summit in 2001. He has been quoted on coaching in The Economist Magazine, The Christian Science Monitor, Wharton Business School E-Buzz Online Magazine and The Seattle Times.

Jeremy is a Faculty member of the Columbia University/Teacher’s College Coaching Program (in Executive Education). He is Faculty member and Fellow of the Zicklin Leadership Initiative at Baruch College in New York. He is Founder of Executive Coach Academy, an organization that trains psychologists, HR Execs, OD practitioners and business executives in executive coaching. He is also on the faculty of iCoachNewYork. He was Co-Academic Director for the Executive Coaching Program at the Aresty Institute of Executive Education at Wharton Business School, University of Pennsylvania.

Jeremy is one of four featured executive coaches on the videotape “Top Coaches In the USA”. He and two colleagues have recently published assessments for Leaders who Coach and Executive Coaches called the “Coaching Development Assessment” (CDA-Leader and Executive Coach version). This assessment has been used by all participants in the Wharton Executive Coaching Program and is available online. He is certified in a variety of assessment tools including the Emotional Intelligence Bar On EQ i 125, the Hay-McBer Emotional Competency Inventory (ECI), Hogan Assessments HPI, HDS and MVPI, and many more. He is expert at designing and coaching executives on customized Executive Assessment 360s.

Jeremy holds certificates in Psychoanalysis and Psychotherapy, and Community Mental Health Consultation from the Postgraduate Center for Mental Health in NYC. He has graduate degrees in Social Work and English Literature/Creative Writing.

Bill Shea

William (Bill) Shea is the Director, Executive Programs, at Northeastern University’ Graduate School of Business Administration. Before that, Bill held positions as the Senior Strategic Relationship Manager for Harvard Business Publishing (HBP);.Global Accounts Manager at HBP and Director, Executive Education Relations, for Harvard University’s Graduate School of Business Administration. Prior to joining Harvard, Bill worked at the Harbridge House division of Coopers & Lybrand LLP as a senior consultant responsible for the development, marketing and presentation of leadership and executive development programs. Bill also spent over seven years with the Center for Creative Leadership (CCL), where he established and served as Managing Director of CCL’s first European branch office in Brussels, Belgium. Bill continues to serve as a coaching/feedback consultant for the CCL Leadership Development Programs offered at the Niagara Institute in Canada, where he consults with both English and French-speaking executives.

Earlier in his career, Bill had appointments in university admissions and financial aid both at the Harvard Business School and at the Babcock Graduate School of Management at Wake Forest University. Bill holds a BA degree from Hunter College (City University of New York); an MA degree from the University of North Carolina at Chapel Hill; and an MBA degree from Harvard Business School. He is a long-standing member of the American Society for Training and Development (ASTD) and has served on ASTD’s national board of directors. He has served as a member of the board of directors of the Hunter College Alumni Association and was inducted into the Hunter College Alumni Hall of Fame in 1998. He has also served on the board of directors of “Play for Peace,” an international not-for-profit organization which brings together children from communities in conflict to promote understanding through experiential exercises and play.

Jaye Smith

Jaye’s career as an executive coach and organizational effectiveness consultant and facilitator spans over 20 years. Her mission is to help people, teams, and organizations be vital and chart a course of action that is fulfilling – and produces extraordinary results. Her forte also lies in helping organizations build better leaders and managers. Her goal is to leave a lasting impact, utilizing a wide range of tools to educate and build resilient leaders and teams. She leads teams through a strategic planning process that is sustainable and results-oriented. Her designs are interactive and fun, yet practical. Jaye has had a life-time commitment to serving her community and non-profit organizations to support their growth, development and sustainability.

Jaye has worked with major organizations in both for-profit and non-profit. She has worked in a wide range of industries and types of non-profits. Non-profit clients have included: AFS – USA, Brooklyn Academy of Music, Brooklyn College Community Partnership, Center for Economic Opportunity, Consumers Union, Dale Grant Associates, Department of Buildings, The Environmental Defense Fund, HRA, Opportunity for a Better Tomorrow, and WNYC. Corporate clients included: Blackrock, Coach, USA, HBO, MTV Networks, and Warner Music Group,

Prior to building Breakwater, Jaye was one of the founders and President of Partners In Human Resources International, a full service human resources consulting firm. Prior to that, she managed her own consulting practice for 7 years while also directing the leadership consulting and career management practice of Goodrich & Sherwood, a New York-based consulting firm. Jaye had spent a number of years as a Senior Consultant to Chemical Bank, Chase Bank and Citibank. She began her career in senior management positions at State Communities Aide Association, a community-based organization that worked to support adults transitioning from welfare to unsubsidized employment.

Jaye is the designer and facilitator for CUNY’s special program for the Center for Economic Development, Managing for Innovation, developing leaders in city agencies and non-profit organizations whose mandate is alleviating poverty. She has also been a faculty member at New York University’s Career Center for the last 25 years. Jaye has been a volunteer at the Santa Fe Folk Art Festival guiding and mentoring artists from Cuba.

Jaye is co-author of Retirement Boom, available on Amazon in October, Reboot Your Life: Enhance Your Career and Life by Taking a Break, and Venus Unbound, a guide to building self esteem in women. She has written articles and has appeared on television and radio, as an expert discussing strategies for building successful careers and lives. Jaye is working on a third book related to the non-financial aspect of next chapter retirement planning. Jaye has been a presenter at the Sun Valley Wellness Festival, the Global Women’s Network related to vision and purpose.

She serves as co-president of the board of directors of Harlem Dowling Westside Center for Children and Family Services, a 178 year old foster care and adoption prevention agency, based in Harlem.. Jaye holds an M.A. in Counseling Psychology from New York University and a B.A. in Psychology from City College of the City University of New York.

Kathleen Vaughan

Kathleen M. Vaughan, MA is a global executive coach, experienced conflict management expert, leadership trainer and facilitator. Kathleen combines her global professional and personal background to development programs and services to enable her clients to achieve global excellence and cultural competence. Kathleen designs and delivers training and coaching programs for global executives and intercultural teams. Her practice of over 13 years combines the ability to create and deliver interventions with impact and quality skills in working with individuals, groups or the whole system to promote collaboration, improve performance, work across difference, and resolve conflict. She uses her skills to enable diverse groups to work together effectively and creatively. A true collaborator, Kathleen works to ensure that each program is tailored to the needs and anticipated challenges of the client whether working at home, abroad or across the virtual world. Experienced in the private, academic and non-profit sectors, Ms. Vaughan is permanently based in Kenya and has a regional focus on Africa.

Dan White

Dan White is an executive coach who specializes in developing leaders. He works with client to strengthen their ability to manage people, lead organizations, collaborate and innovate. He enables leaders to develop new behaviors and attitudes that align with organizational opportunities, constituents’ needs and personal values.

Dan serves as coach and facilitator to contribute to clients’ effectiveness.

As a coach, he works with individual leaders to assess their strengths, needs and barriers to development. He coaches them to fully leverage their unique talents to achieve greater effectiveness over the long term.

As a facilitator he works with groups to strengthen their focus, their dialogue and their ability to act in a coordinated fashion. He helps clients to develop several capabilities, enabling them to become more productive and innovative.

Prior to his role as a coach and organization development consultant, Dan served as Director of Organization and Executive Development at CitiGroup. There he implemented original approaches to leadership training and organization effectiveness, and championed two major culture change efforts that enabled rapid business growth.

As a consultant, he has worked with organizations such as: CitiGroup, JP MorganChase , Prudential, Goldman Sachs, Standard and Poors, Societe Generale, Dow Jones, Johnson & Johnson, Pfizer, Schering Plough, Siemens, Bristol-Myers Squibb, Regeneron, Lundbeck USA, R.R. Donnelley, The New York Times, Reuters, MTV, Parents magazine, Ladies Home Journal magazine, Columbia University, American Institute of Architects and the New York City schools. He teaches the Executive Coaching course in the NYU Masters program in Human Resources Management.

EDUCATION:

  • MA, Organizational Psychology , Columbia University, Teachers College
  • BA, Psychology, University of Rochester
  • Post grad certificate, Adult Career Development, City University of NY
  • PUBLICATIONS:
  • Coaching Leaders, Guiding People Who Guide Others, Jossey-Bass. 2006
  • Repairing Damaged Work Relationships in R&D. in Research-Technology Management, 4/03
  • Stimulating Innovative Thinking. in Research-Technology Management, 9/96
  • Career Development of Technical Professionals. In Alan Pickman, Special Challenges in Career Management. L. Erlbaum Assoc., Hillsdale, NJ, 1997

PROFESSIONAL ASSOCIATIONS:

  • Leader – New York Leadership Coaching Learning Group
  • Member – International Coach Federation
  • Member – Association of Career Management Professionals
  • Member - Organization Development Network
  • Member – Human Resource Planning Society

Rita Wuebbeler

Rita Wuebbeler is a bi-cultural German-US facilitator, team builder and coach with over twenty-five years of living and working experience in the U.S., Canada, Germany, the U.K., Spain and Luxembourg. Her specialties are cross-cultural competency-building, team-building for global virtual teams, diversity and inclusion and leadership coaching.

Ms. Wuebbeler holds a Master's degree in Applied Linguistics from Mainz University, Germany. She is a Certified Integral Coach and has gained an Associate Certified Coach (ACC) designation from the International Coach Federation. She is a Qualified Administrator for the Intercultural Development Inventory (IDI) and a certified administrator of the DISC Profile.

She regularly presents at international professional conferences on the topics of leadership development, cultural competency building and effective cross-cultural communication as well as on industry-specific subject matter. She has contributed to a number of collections of intercultural training activities and is the co-author of Cultural Detective: Germany as well as Cultural Detective: Lesbian, Gay, Bisexual, Transgender (www.culturaldetective.com), an on-line educational tool identifying and analyzing cultural core values based on critical incidents. She plays an active role in her professional association, the Society for Intercultural Education, Training and Research (SIETAR). She is also a Board Member of the Georgia Chapter of the International Coach Federation (ICF).

Ms. Wuebbeler is currently owner and president of INTERGLOBE Cross-Cultural Business Services, an international training and consulting firm assisting companies and individuals in the U.S. and Europe with their needs in cross-cultural competency-building, team-building for multicultural teams and executive coaching.

She is fluent in English, German and Spanish and coaches and facilitates in those languages.

VALUES & ETHICS
CULTURE/DIVERSITY ASSOCIATES
STRATEGY ASSOCIATES
PEOPLE ASSOCIATES
PROCESS ASSOCIATES

Location

41 Central Park West, Suite #1G
New York, NY 10023, USA

Contact

Phone +1 212-724-3335
qed@qedconsulting.com

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