The more connected the world becomes the more urgent the need to manage diversity effectively and build an inclusive culture. Global Diversity Online provides a sound understanding of the importance of diversity and inclusion and the impact it has on teamwork, motivation, productivity, quality improvement, etc. The self-paced online course has a self-assessment component, and covers the meaning of diversity, culture and inclusion, the business case for diversity, and the connection to leadership, values and business success. It is based upon QED Consulting’s successful face-to-face global diversity workshops that have been delivered worldwide.


This online course takes approximately 3 hours to take, and has 82 screens.


To access the course please go to:




Course Outline:


Taking the Global Diversity Survey (GDS) Self-Assessment opens the course.


Lesson 1: Understanding the meaning of diversity

Topic 1: Why care about diversity?

Topic 2:  Definition of diversity (and culture): visible and invisible

Topic 3. Frameworks: approaches to differences – worldviews, head/heart/hands


Lesson 2:  Gaining insight into the business case for global diversity and intercultural effectiveness

Topic 1: Perspective and the Why: fairness, productivity, morale, creativity, etc.

Topic 2: Select diversity research (gender; ethnicity; global experience; functional differences)

Topic 3: Case Study: the Mandela Factor


Lesson 3:  Building sensitivity, openness and fairness across diversity and cultures

Topic 1: Reincarnation Exercise - Personal identity and how successes and failures are impacted by diversity categories

Topic 2: Reincarnation Debrief

Topic 3: Fairness and Justice – the connection between diversity and fairness or justice


Lesson 4:  Exploring culture and values

Topic 1: Iceberg model of culture; global values; analysis of cultural differences in terms of operating systems, and prioritization of values

Topic 2: Dimensions of Culture explained


Lesson 5: Implications for the workplace

Topic 1: Implications of the Dimensions and the Bennett Model for developing intercultural sensitivity

Topic 2: Tips for Adaptation; case studies


Lesson 6:  Action Planning (using the GDS)

Topic 1: Explaining the Survey

Topic 2: Applying the Survey – personal action plan; applying the meaning of one’s scores to develop an on-going action plan


The course is hosted by SwissVBS:



SwissVBS Profile

Since 2001, Swiss Virtual Business School (SwissVBS) has developed an international reputation as the leading provider of media-rich online management education. Executives from some of the world's most prestigious organizations, including Deutsche Bank, Holcim, Allianz, Credit Suisse, and the World Economic Forum have chosen our online programs for their managers and employees.


We provide a wide range of products and services that stem from our eLearning competencies and management expertise. Our primary offerings include an extensive suite of online management courses which covers the entire spectrum of core business subjects, technology management services, integrated consulting, and customized eLearning courses developed directly from a client’s internal training materials.


Our philosophy and approach to eLearning is captured in our dependable content production system. The integration of three key spheres of concern—pedagogy, creative media and technology—is central to our consistent achievement of groundbreaking eLearning programs.


Our two offices are located in St.Gallen, Switzerland and Toronto, Canada. The locations of these offices were carefully chosen to provide our client-base in both North America and Europe with the best and most accessible service.


The Board of Directors of SwissVBS consists of professors of the University of St.Gallen, Switzerland and business leaders in the field of online education.


If you are interested in licensing this course please email: qed@qedconsulting.com

or call  212-724-3335




 41 Central Park West, Suite #1G

 New York, NY 10023, USA


 Phone: +1 212-724-3335

 Fax: +1 212-724-4913